26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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1272 Someone from NSW thinks vodafone is Not. at 20 Dec 2010 10:59:34 PM
I don't understand how some of you are complaining about the network when it obviously isn't affecting everyone. I'm currently using my vodafone to write this comment.this page loaded in three seconds. And I have had no call drop outs. Except for when I'm in a tunnel which is understandable. I think a lot of the problem is the user and not optimizing their phone.
21 Dec 2010 01:01:31 PM: Yeah the technology has progressed way faster than the users ability to cope with it.
27 Dec 2010 12:22:06 PM: I work in online teaching technology such as IP video conferencing. I co-wrote the plan for the Aarnet National Video conferencing service and its associated quality assurance. I have installed transmission equipment for microwave and satellite. I know more about the related technology that most users on this page all put together.. MY PHONE SERVICE IS CRAP, I dont need LOSERS like you telling me that its MY FAULT.. TYPICAL VODAHO BS, go away you STUPID IGNORANT VODAHO TROLLS. If I did MY job as badly as Vodacrap does, I WOULD BE FIRED.
27 Dec 2010 12:24:17 PM: The ACCC has said that Vodafones service is CRAP and NOT UP TO STANDARD. Do THEY not know how to "optimise" their phone too?? Would you like to suggest HOW I "OPTIMISE" my Nokia phone TO PICK UP SIGNAL INSIDE A BUILDING AT WORK?

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