26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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12697 Someone from SA thinks vodafone is Epic at 15 Jan 2011 11:47:51 AM
Originally with 3 mobile on my Mobile broadband, and with voda on a prepaid, all was well in the coverage and speed front. Then they merged and all went to the dogs. I was conned into beliving that the merge would increase the network speed and coverage so I signed up on a mobile phone contract with vodafone. 2 month of shit coverage (i had to manually switch my phone all the tome between GSm and 3g manually depending on where i was, and an ever slowing 3 mobile connection, i was told that i can switch my 3 mobile broadband to voda mobile proadband - and that that would solve my speed issues because more money was being invested in the vodafone side of things. So i figured a freww switch i could handel.

Now I have no connection to mobile broadban and shitty mobile phone coverage. My mum is in the same boat and my girlfriend too. Time to call consumer affairs i think.
2 Feb 2011 11:04:44 PM: Actually the merger has zero relation to network issues on Vodafone. The networks are both entirely different