Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
1256 Someone from TAS thinks vodafone is at 20 Dec 2010 07:15:15 PM
I live in Tassie, and apart from the east coast, where it is known there isn't coverage I don't have any problems. You complainers are all moronic, wish I knew where some of you worked, and see if you like having someone just like yourself on the other end of the line complaining, and not listening. I am so glad I don't have to talk to you morons any more!!!!
28 Dec 2010 12:16:48 PM: well said!
28 Dec 2010 08:00:24 PM: O dear, I still do so I will abuse away online... morons indeed! if you have a serious problem, write down as many examples (time/date/numbers involved) and be prepared to 'troubleshoot' with someone on the phone. It is not a 5 minute process. I am sure the staff have not been told to tell all customer to go to hell and do everything in your power NOT to help them. People are often rediculious and have unrealistic expectations.