26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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12554 Someone from WA thinks vodafone is Hugefail at 13 Jan 2011 11:35:58 PM
waited 45 mins today to "try" and get some help from vodafone while at work (closed by the time i get home here in Perth) as i had no reception all of last week too make calls , could only make random sms or random net coverage and even then at ridiculously slow speeds. i can be standing in one spot and have coverage and 3g , lose 3g and then lose coverage in any given order , and having too reopen web pages using up data limit . Missed important calls that were work related (supervisors trying too call me as well), the loss of net coverage and slow speeds has been on going and really startin pee me off .