26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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12262 Someone from NSW thinks vodafone is Getting worse at 12 Jan 2011 01:32:37 PM
I cant believe how bad vodafail is . At my home I have to walk outside and stand on the footpath to talk to anyone. Over the last 3 months or more it had gotten progressively worse.... Most annoying really as the benefits they offer is very generous, but I guess they can offer those benefits as you are unlikely be able to use them as if you are lucky enough to get connection 9 times out of 10 you are cut off with in a few seconds of connecting. Would really hate to be in a dangerous situation and depending on vodaphone to provide you with a reliable mobile service....