26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain


ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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12252 Someone from WA thinks vodafone is at 12 Jan 2011 12:41:30 PM
Photo message taking up to 3 days before people are receiving them. My friends say they always get put through to my answer phone and have to try approx 10 times before they can reach me even though my phone is on and it says I have signal. Phone regularly says no service at the moment it says I have 1 bar of signal. Phone calls drop out halfway through.
12 Jan 2011 12:45:16 PM: Check out the How To Complain tab at the top of the page, suggest TIO.

Let us know how you get on!!!
12 Jan 2011 07:12:37 PM: Exactly same problem I have. Full signal but all inbound going to Voicemail (though I never get a notification about it) and Outbound works 1 out of 50 attempts if I'm lucky.