Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
12010 Someone from QLD thinks vodafone is just ridiculous at 11 Jan 2011 10:46:39 AM
NETWORK STATUS with vodafail is ZERO!!! and has been alllll day. Ok, yes there are floods, but all other networks are fine. I live in Stretton, Brisbane. I have had NO choice with the poor reception in the last few weeks, but to get a prepaid with Savvytel, which uses the Optus network, and shove it in an old mobile phone of mine. I now carry two mobiles around, because of vodafails failures. Reception with Savvy is always through the roof perfect, and doesn't matter how flood affected we are.
11 Jan 2011 12:25:48 PM: Congestion. Pure and simple. EVERYONE is calling to check on their relos and facebook their latest flood picture. The networks are not infinitely capable of handling your calls.
11 Jan 2011 06:57:10 PM: And base station down. Please post real problems!
13 Jan 2011 12:30:34 PM: well every other telco has managed to keep there service available. Vodafone just need to die