Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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11953 Someone from ACT thinks vodafone is at 11 Jan 2011 09:36:39 AM
I have not been able to access my bills for 7 months!!!!! i can not have a phone call that's more than 1.5min long because it drops out and then I can't get my phone to work again for anothe half hour. I can retrieve my emails maybe 2 out of 7 days a week. And when I try to call Vodafone they keep passing me from one person to next until it drops out! I say we all stop paying our bills and see how much attention they start paying then
there is a very specific way to complain which is explained here in a link at the top of the page, don't wreck your credit file just cause your angry, you could end up not being able to get a contract with anyone else in the future.