Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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11913 Someone from NSW thinks vodafone is Unbelievably bad at 11 Jan 2011 08:14:34 AM
There is one thing that Vodafone is good at. Texting me to let me know my $90 bill is due and texting me to remind me to pay my bill.
I get these texts just days after having multiple call drop outs, and literally no service in Strathfield one afternoon and having to go pay to use a PAY PHONE, having multiple texts being charged and never received by my friends over a 4 month period, me never receiving my friends texts, not having any reception the entire time I was in the Hunter Valley on a holiday.
As of today I am now using Optus but I am hoping they would be kind enough to waive the last bill since I was rarely -and at times- never receiving their service so what the heck am I actually paying for?
I get these texts just days after having multiple call drop outs, and literally no service in Strathfield one afternoon and having to go pay to use a PAY PHONE, having multiple texts being charged and never received by my friends over a 4 month period, me never receiving my friends texts, not having any reception the entire time I was in the Hunter Valley on a holiday.
As of today I am now using Optus but I am hoping they would be kind enough to waive the last bill since I was rarely -and at times- never receiving their service so what the heck am I actually paying for?