26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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11824 Someone from NSW thinks vodafone is Extreamly Poor at 10 Jan 2011 06:54:10 PM
I was fishing at Stanwell Park where i had a missed call from a family member who required emergency care. I went to answer the call and it continually dropped out. Thankfully my uncle was with me who had full reception with Telstra. I worry that if i was alone and required emergency services. I continually loose my network and recieve error messages. I am currently also recieving sms upto 10 days late. I am still currently recieving people happy new year messages 10 days later. Over 15 times i have been left without recpetion for more than 15mins. Enough is Enough. See you in court Vodafone. Your service is not worth $79 a month. I think walki-talkies are more reliable.
10 Jan 2011 07:49:03 PM: i think 2 cans tied to a piece of string would get better service then vodafone.