26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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11646 Someone from NSW thinks vodafone is extremely! at 10 Jan 2011 08:51:34 AM
i have been a vodafone customer for years also, and never have i had any problems with my coverage etc UNTIL i changed over from prepaid to plan...coincidence?...the only reason i have not YET left vodafone is because my contract is not up until next month (thank god for that) and i need to keep the number as i have had it for years. i am EXTREMELY upset at the fact there are so many people with access to my information online. yes, it might be employees blah blah but how do you know THEY are not putting it out there for the poublic - which is exactly what seems to be the problem at hand.
gotta tell you it sucks to be me right now, i have paid my bills etc and have only one month left so no point even getting out of this contract. maybe compensation to us all would be a fairer option...as even if everyone cancelled their contracts now - the information is STILL going to be there for all to see.....time to close up shop i think voda....mongrels.
i too also expect some sort od aknowgledgement that my comment has been received.
so vodafone....do you have a solution for this? or do we customers all need to band together and file a class action suit against vodafone for damages done?