Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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11513 Someone from NSW thinks vodafone is Lack of Privacy at 9 Jan 2011 07:15:11 PM
This is a ridiculous situation in Australia where to merely do the simple task of accessing a telecommunication system we have to provide all of our personal details including phone numbers, drivers licence, address , DOB etc etc, - all the info that criminals need to assume our identity, and we are asked to take this huge risk just to access the Bl**dy phone system!! what a joke!
Also the lengthy credit checks required to sign up for some poxy monthly plan which just rips money out of our pocket! They should be signing a contract with us not us signing a one way contractual arrangement with them.
Also the lengthy credit checks required to sign up for some poxy monthly plan which just rips money out of our pocket! They should be signing a contract with us not us signing a one way contractual arrangement with them.
And you cant access the credit card info it comes up with the first 4 numbers then XXXX-XXX
yeh..thats awkward for people saying they have unexplained purchases
My original post was to highlight just how important it is that this information is managed and stored correctly.
negatives are that once compromised, the data is all in one place. The distributed nature of the internet works for and against the maintenance of privacy.