26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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11150 Someone from QLD thinks vodafone is maximum at 7 Jan 2011 08:56:22 PM
today i decided to call 1555 to cancel my contracts, i am on a unlimited cap so there for didnt reall care (& knew i would be) how long i would be on hold for but here it is, ready..... a pathetic 3 hours & 33 minutes,
What a absolute joke, now's here's the rest - while i was on hold i watched inception - the whole movie!!!! & went online to try & get a email of some type to contact them to complain & cancell my contracts, what happend? ohhhh yeah shitty vodafone disconected after 3 & a half hours of waiting....
THEN the internet drops out twice.....
i finally go back on line & went to the complaints section & what does it say? WE ARE CURRENTLY HAVING TECHICAL DIFULTIES lol whata absolute joke.
im a MMA fighter & a current QLD bodybuilding championship attendant, & to be honest i reall am contimplating driving to vodafone head office & starting a lot of trouble in the offices - if you know what i mean,
but all i gotta say now is FUCK YOU VODAFONE - you are pathetic & need to get your shit together befor your employee's start getting the blame & getting hurt.
oh & i went in to a vodafone store @ helensvale & all the stupid bitchs did was give me a 1300 number that did nothing lol...
oh my god i swar if someone doesnt contact me & cancel my contracts free of charge im going to flip...
7 Jan 2011 09:00:50 PM: When in doubt give the TIO a shout :) In other words, check out the how to complain link at the top of this page :D
7 Jan 2011 10:16:26 PM: whoa, lay off the roids man
9 Jan 2011 10:39:33 AM: I feel much the same only I'm a non martial arts 57 yr old female.
While attempting to post this, guess what, I was disconnected.