26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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10961 Someone from NSW thinks vodafone is Totally! at 6 Jan 2011 05:05:57 PM
Have been a loyal Vodafone customer for many years, but since I signed up for another 24 months to get an iPhone 3GS, have had nothing but network dropouts, dropped calls and missed calls. Because I use my phone for work, I had to switch off 3G to improve the network signal, but now download speeds are terrible, which pretty much defeats the benefits of having an iPhone!
6 Jan 2011 07:05:21 PM: Come on, Vodafone has fixed those few minor glitches in the system, it has to be a faulty iphone
6 Jan 2011 10:36:35 PM: @6 Jan 9:05pm
i dont have an iphone 3gs, i had 2 other phones, same problem, brought 1 phone back 3 times, same thing happens. brought the other 1 back twice, same thing. does this sound like a hardware issue to you?
7 Jan 2011 06:17:46 AM: Come on, the problem cant be with the network, if its not hardware then perhaps its the neighbours vacuum cleaner causing interference