26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain


ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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10920 Someone from SA thinks vodafone is "from stupid to ridiculous" at 6 Jan 2011 01:59:33 PM
Kafka-esque is a word that keeps springing into what's left of my mind when the memory resurfaces of the horror of dealing with Vodafone and the TIO.Resurfaces easily, because the situation is ongoing- first complaint(on this issue) lodged with Vodafone exactly one year ago today.
And, I'm wondering, if it's ever resolved before I die (or give up) will I then suffer incurable Post Traumatic Stress Disorder for the rest of my life?Sitting huddled in a corner of a darkened room, weeping Vodafone logo tears.
Posting here has been quite therapeutic- thank you,Vodafail
6 Jan 2011 02:26:49 PM: Postscript:Venting without resolving the underlying problem is not the therapeutic part.
Venting and not being all chewed up with the rage/emotion and then being more able to actually deal with the problem can be therapeutic.
And realising here that I'm not alone, and it's not a dirty little secret I have to keep quiet about, as if somehow it's my fault, THAT'S therapeutic!
6 Jan 2011 02:38:01 PM: Postscript 2. And no longer believing I am powerless- that is therapeutic.
And anticipating a bunch of Vodafone trolls being paid to flame my post is one symptom of a bit of healing.
Bring it on, Vodafone! Let's see if you can disgrace yourself any further!
*laughter* is therapeutic
6 Jan 2011 11:53:43 PM: Seek help.








Quickly.
7 Jan 2011 12:15:34 AM: What worked for you?