26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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10878 Someone from VIC thinks vodafone is Vodafone Failure!!!!! at 6 Jan 2011 11:30:18 AM
I have been with Vodafone for a month now and since being with them it has been a endless problem of problem upon problem. I got my Iphone4 on the 20/12/10 after calling them on the 02/12/10. When I got my phone it took me 2 days to try and get it connected. Once the phone was connected my internet service was not working and it took me another 2 days to get that working. My internet connection is slow is drops off. My phone reception is so bad that I can't make many calls. My family calling from overseas can't call me either as they keep getting m voicemail. Every time I need speak to their 1555 to takes between 30 - 45 minutes to even speak to a human. The only reason why I am with Vodafone is it allows me to call my family overseas and if Telstra had the same plan I would go back in a heart beat.