Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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10820 Someone from NSW thinks vodafone is Woeful at 6 Jan 2011 07:52:56 AM
We have two mobiles and wireless 'broadband' with Vodafone. We've had monumental dramas with Vodafone, but mainly with little or no reception on the Central Coast. Vodafone (India) told me their coverage map was designed for 'marketing purposes' and not a true indication of actual phone reception. They reduced our internet fee from $49pm to $9pm after being told this was against the law in NSW. Yesterday our phone bill was reduced because Vodafone are 'upgrading their network in Terrigal/Erina for the next month' (although they don't advertise this on their site). We look forward to our contracts ending.