26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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10595 Someone from NSW thinks vodafone is VERY FAIL!!!! at 5 Jan 2011 12:28:26 PM
I am tired of making calls to friends and clients, and during the calls the connection drops out. so then i have to call back again to that same person, which then this eats into my capped plan and then leads to extra cost to some one i was originally speaking to first time , my bill just came this month at 235 dollars, from previous months being either on the 69 cap or just going over by a few dollars, i am also tired of trying to get onto the mobile internet coverage and not being able to get through on the service that i have signed up to.. now do i get a rebate for the lack of service! i bet not..
The mobile coverage is crap i will be lucky to get on the internet in the Queens Park area of Sydney, and i can see the mobile tower across from my balcony...total joke.
Thank you Vodafail for organising this site for us, your naming of this site is spot on.....