26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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10554 Someone from VIC thinks vodafone is FAIL at 5 Jan 2011 11:24:03 AM
I have a Blackberry with Vodafone and a Wirelss Internet Mobile thing with Vodafone. I recently moved from Craigieburn to Greenvale in Victoria. When living in Craigieburn both the GPRS on blackberry and ability to get internet on the wireless mobile internet were working maybe 20% of the time, the rest of the time I was out of range or on "edge". I thought it was because I lived in a peasant neighbourhood and by moving to Greenvale ( a slightly less peasant neighbourhood) my reception issues would improve. But no, extremely poor GPRS on Blackberry and ability to get reception on wireless internet still both sh*t!! My Internet reception for example, when connection is actually successful, the reception is rated between Very Poor and Poor (and it only connects probably once every three attempts).