Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
10344 Someone from NSW thinks vodafone is at 4 Jan 2011 02:52:01 PM
Delayed voice and text messages. Calls drops out. Calls go straight to voicemail without ringing. Phone often has no service whatsoever. Slow internet, or no internet coverage at all.
Called many times, explained my situation many times, only to be put on hold for ages. (am on hold now, have been waiting for over an hour)
Want to end my contract with Vodafone. Looking for a way out but can't get through!!!
Called many times, explained my situation many times, only to be put on hold for ages. (am on hold now, have been waiting for over an hour)
Want to end my contract with Vodafone. Looking for a way out but can't get through!!!
4 Jan 2011 03:01:18 PM: they should just say something like..."we are sorry for this untennable situation, anyone wishing to break contract and go to another carrier, you can, but please dont forget about us in the future". I think a lot of us would respect that and after all they do reckon we are only a small percentage of their client base