26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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1027 Someone from QLD thinks vodafone is Terrible Service at 19 Dec 2010 04:08:12 PM
Text messages not sending, or not being received when I send them. Multimedia messages being received by others as blank messages. Very slow data speed, especially in congested areas even though I have full signal strength. I tried calling Vodafone and could not get through. I have lodged a complaint online and got an automated response which closed my case. I replied to that and am yet to receive a response. All in all, it is pointless having an iphone if you can't connect to the net with it. Very annoying as I travel a lot for work and am reliant on my phone to stay in touch with my partner. She got upset with me this week because she thought I was ignoring her but turns out my text messages were not getting through. Was a lot better on 3 and I am not sure now why I changed providers . . .