26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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1026 Someone from SA thinks vodafone is A Costly Fail at 19 Dec 2010 04:05:17 PM
I run a small business with a number of Vodafone mobiles. They seem to be worst on IPhones which are almost unusable. The reception is terrible, the drop outs are constant but I really HATE Telstra, hmmm where should I turn?!?
21 Dec 2010 11:03:40 AM: EVERYbody I know has switched to Optus, and most are really happy. I haven't because I never get near to using the $20 a YEAR I put on my locked to Vodaf*ck
pre-paid
28 Dec 2010 05:51:44 AM: I'll put in a full post but we dropped Optus because we lost our local account manager. Our Vodafone agent has been great, but the Voda service is certainly not up to scratch. Also at a loss at what to do for business accounts...