26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain


ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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10163 Someone from NSW thinks vodafone is Full Reception yet WHY CAN'T I CONNECT TO THE INTERNET at 3 Jan 2011 07:01:46 PM
I have an iphone 4 on contract and a vodafone wireless modem which i purchased to use while up the coast on holidays. I get full reception except the connection continually drops out. I run a business and need to be in continual connection to the internet. i can't even access my emails or bank transactions. THIS IS POOR SERVICE
3 Jan 2011 07:55:15 PM: too many customers, the system cant cope, but they are aware of the problem, and as a result are furiously signing up as many new customers as possible, just to make sure that the problem is the system being overloaded
3 Jan 2011 08:11:40 PM: Yeah that sounds like a great way of thinking lol
Too Many to start with - why not add more to the problem lmao