26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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10148 Someone from NSW thinks vodafone is really ridiculously bad at 3 Jan 2011 05:27:09 PM
phone continuously fails to send text messages, has no reception in the Sydney CBD, and cannot call out - usually when I REALLY need to make a call ... I hate vodafone! I have been with them for literally 10 years and I will not be signing another contract with them again!
3 Jan 2011 05:36:10 PM: You have the text messaging problem too?? I never thought it was a wide-spread problem! Oh my.. I have it too! It is so frustrating!
3 Jan 2011 05:38:56 PM: I agree, there was a time when I was happy with them too, and it wasnt about the price, it was the service and reliability, coincidently they were competative pricewise